Parking Charge Notice management
From the notice to the appeal to recovery. One PCN platform.
Notices are captured by your ANPR cameras or issued by operatives on site. Keeper details come back from the DVLA through KADOE, letters go out automatically through our integrated mail provider, and unpaid notices reach your debt recovery agent in seconds. Everything about a notice lives in one place.
How it works
Four stages. One record of the notice.
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1
Capture
Most notices arrive automatically from your ANPR cameras, matched against permits and grace periods. Operatives cover the rest on site with the LDS PCN app.
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2
Notify
Keeper details are requested from the DVLA through the KADOE link, and the notice is printed and posted automatically by our integrated mail provider. Nobody stuffs envelopes.
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3
Manage
Appeals, correspondence and permits are handled in the office with every photo, letter and payment on the same screen as the notice.
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4
Recover
Unpaid notices are exported to your debt recovery agent with everything they need to start work, in seconds rather than a spreadsheet.
Modules
Everything the office needs, in one system
Use what you need now. Turn on the rest as your sites and contracts grow.
ANPR capture
Camera reads come straight into the system and are matched against permits, whitelists and grace periods. Only genuine contraventions become notices, and each one carries its entry and exit images.
Automated letters
Keeper details come back from the DVLA through our KADOE link, and notices, reminders and appeal responses are printed and posted through our integrated mail provider without anyone touching a printer.
Appeal management
Respond by email or letter from templates, with the photos, permit history and payment record on the same screen. Decide in seconds, not after a hunt through folders.
Debt recovery
Integrated with debt recovery agents. Export unpaid notices in seconds with all the information they need to start work straight away.
Permit management
Sites that need permits get a self-service portal. Permit holders log in and manage their own vehicles, so your office stops fielding the calls.
Reports and statistics
Real-time reports by site and by operative. See which sites are performing, which operatives are busiest and where appeals are being upheld.
Connected to the services a parking operator relies on
Something else in your workflow? Ask us about integration details.
LDS PCN · operative app
For the sites and situations cameras can't cover
Operatives log in with their PCN account, check permits, photograph the vehicle and issue the notice on foot. It lands in the same system as the ANPR notices before they have walked to the next bay.
Permit holder portal
Let permit holders help themselves
Residents, staff and tenants log in to their own dashboard to add vehicles, renew permits and check what is covered. Fewer calls to your office, fewer notices issued in error.
See how PCN would handle your sites.
Book a demo and we will walk through a notice from issue to appeal to recovery in the system. Or call 02476 993 600 and talk to the people who build it.